Cancellation/Refund Policy

We understand that circumstances may arise that require you to cancel or request a refund for our services. This policy explains our procedures for cancellations and refunds.


Cancellation

You may cancel your membership at any time by logging into your account and following the cancellation process. If you cancel your membership, you will not be billed for any future periods.


Refund

We offer refunds for our membership fees in the following circumstances:

Technical issues: If you experience technical issues that prevent you from using our services and we are unable to resolve the issue within a reasonable period, we will issue a refund for the current billing period.


We do not offer refunds for the following circumstances:

1. If you are dissatisfied with our services, We will not issue a refund as we are giving free membership plan to use our service.

2. Failure to use our services: If you fail to use our services, you will not be eligible for a refund.

3. Changing your mind: If you change your mind about using our services, you will not be eligible for a refund.

4. Violation of our terms and conditions: If you violate our terms and conditions, you will not be eligible for a refund.


To request a refund, please contact us at hello@thebidgenius.com. We will review your request and issue a refund if appropriate.


Changes to this policy

We may update this Cancellation/Refund Policy from time to time. We will notify you of any changes by posting the new policy on this page.


Contact us

If you have any questions or concerns about our Cancellation/Refund Policy, please contact us at thebidgenius.com